Legal Document
Compliance
7 yrs
Retention
30d
Response SLA
Regulatory FrameworksFINTRAC RegistrationAirmoney (operated by AL REAL TRADE AND INVESTMENT
INC.) is a registered Money Services Business (MSB) with the
Financial Transactions and Reports Analysis Centre of Canada
(FINTRAC) under registration number C10000108.
As an MSB, we are required to comply with the Proceeds of Crime
(Money Laundering) and Terrorist Financing Act (PCMLTFA) and its
associated Regulations.PIPEDA ComplianceWe comply with the Personal
Information Protection and Electronic Documents Act (PIPEDA),
Canada's federal private-sector privacy law. We collect, use, and
disclose personal information only as necessary to provide our
services and in accordance with the purposes disclosed to customers.
Customers have the right to access and correct their personal
information held by us.AML/CTF ProgramWe maintain a comprehensive Anti-Money
Laundering and Counter-Terrorist Financing (AML/CTF) compliance
program that includes written policies and procedures, a designated
compliance officer, ongoing employee training, risk assessments, and
independent audits. Our program is designed to detect, deter, and
report suspicious financial activity in accordance with FINTRAC
guidelines.Know Your Customer (KYC)We apply robust Know
Your Customer (KYC) procedures to verify the
identity of all customers before processing transactions. Identity
verification is required at registration and may be requested at any
time to meet our regulatory obligations. We verify government-issued
photo identification and may use third-party identity verification
services. Enhanced due diligence is applied to higher-risk customers
and transactions.Security Measures256-bit TLS EncryptionAll data transmitted between your device and our
servers is protected with 256-bit TLS
encryption. This is the same level of encryption used
by major financial institutions and ensures that your personal and
financial information cannot be intercepted in transit.Segregated Client FundsCustomer funds held pending transfer are kept
in segregated accounts separate
from company operating funds. This ensures that customer money is
protected and available for its intended purpose at all times.Real-time Transaction MonitoringOur systems perform real-time
monitoring of all transactions for indicators of
fraud, money laundering, and other suspicious activity. Transactions
that trigger risk alerts are reviewed by our compliance team before
processing.7-Year Record RetentionAs required by FINTRAC regulations, we retain all
transaction records, customer identification documents, and
compliance records for a minimum of seven
(7) years from the date of the transaction or
the end of the business relationship.Staff AML TrainingAll employees and agents involved in money services
operations complete mandatory AML/CTF
training upon hire and on an ongoing basis.
Training covers recognition of suspicious transactions, customer
identification procedures, reporting obligations, and our internal
compliance policies.Annual Independent Audit
Our compliance program undergoes an annual
independent effectiveness review conducted by a
qualified third party. The review assesses whether our AML/CTF
controls are effective and makes recommendations for improvement.
Results are reported to senior management.
Privacy Officer
Questions about this policy?
Contact our Privacy Officer at privacy@airmoney.com or write to AirMoney, Calgary, Alberta, Canada.
This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. AirMoney is a Money Services Business registered with FINTRAC (MSB #C10000108).
Send money in minutes.
Regulated. Transparent. Built for the diaspora.
Canada's regulated cross-border remittance platform. Send money to Africa, Middle East, and the USA with confidence.
Support
© 2026 AirMoney
All systems operational
English
Mandarin
French